"Front-line employees create perceptions by which the entire company or organization is judged."
"We buy people first; then we buy their products and services. The most important people in every organization are the front-line people who interact with customers. Employees treat customers like they (the employees) are treated by management."
YOU WILL LEARN:
|For more information about this program: call Mike Jousan (480) 443-4683 or e-mail|